Fast and secure remote help for all your technical problems
Our technicians can connect quickly and securely to your system to solve problems without you having to wait for an on-site visit.
Technical problems are often solved within minutes, with no waiting time for an on-site visit.
All connections are fully encrypted and secured to protect your privacy and data.
You get help from an experienced technician who guides you step by step through the process.
No travel time or waiting time means your systems are up and running again sooner.
Simple and secure remote help in 3 easy steps
Click the button below to launch the secure remote support tool.
Download and start the small, temporary support application.
A ZETA technician connects securely to your system and solves the problem.
Yes, our remote support tool uses strong encryption and secured connections. The technician can only see your screen and perform actions when you grant permission. After the session, the temporary application is automatically removed.
During the session a ZETA technician will communicate with you, usually by phone, and guide you through the process. You will be able to see every action carried out on your screen, and you can end the session at any time.
The duration depends on the complexity of the problem. Simple problems can often be solved within 15-30 minutes, while more complex problems may take longer. Our technicians work as efficiently as possible to solve your problem quickly.
You need to download and run a small, temporary application to start the remote support session. This application is automatically removed when the session ends. No permanent installation is required.
Our remote support tool works on Windows, macOS and Linux computers. For smartphones and tablets, certain support options may be limited. Please contact us to discuss which options are available for your specific device.
Mon-Fri 9:00-17:30 | 088 804 0777
