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Managed IT services for your business

Fully managed IT solutions so you can focus on your core activities. Monitoring, management, maintenance and support by Dutch IT experts.

ZETA
Managed
Services
Management
Monitoring
Security
Support
24/7
Proactive
Updates
Costs

Why choose ZETA Managed Services?

The benefits of outsourcing to our IT experts

Increased productivity

Your internal team can focus on strategic projects while we take care of the day-to-day IT tasks. Fewer distractions, more focus on your core activities.

Predictable costs

Fixed monthly rates without surprises. No unexpected expenses for equipment, licences or IT staff. Save up to 30% on your IT spending.

Enhanced security

Proactive protection against cyber threats with advanced security measures. Regular updates, patches and monitoring for maximum safety.

24/7 Monitoring & Support

Continuous supervision of your systems, also outside office hours. Problems are often resolved before you even notice them, for maximum uptime.

Modern technology

Access to the latest technologies and expertise without major investments. Stay competitive with state-of-the-art IT solutions.

Scalability

Flexible solutions that grow with your business. Easily scale services up and down based on your changing needs.

Team of experts

Access to a broad team of specialists with diverse areas of expertise. Knowledge and experience that is hard to build up in-house.

Improved performance

Optimised systems for maximum efficiency and minimal downtime. Faster problem resolution and a better user experience.

Our managed services

Fully managed IT solutions for worry-free business operations

Managed infrastructure

Full management of your IT infrastructure, both on-premises and in the cloud. Monitoring, maintenance and optimisation of servers, networks and storage systems.

24/7 monitoring and proactive management
Backup and disaster recovery
Patch and update management
Capacity planning and management
Performance optimisation
More information

Managed security

Comprehensive protection against cyber threats. Continuous supervision of your security systems, rapid response to incidents and preventive measures.

Firewall and endpoint security
Security monitoring and incident response
Vulnerability scanning and patching
Anti-virus and anti-malware protection
Security awareness training
More information

Managed cloud services

Full support for your cloud environments. Implementation, configuration, optimisation and daily management of cloud services such as AWS, Azure and Google Cloud.

Cloud migration and implementation
Cloud infrastructure management
Cost optimisation and management
Auto-scaling and load balancing
Multi-cloud strategy and implementation
More information

Managed workplace

Complete support for your workplaces. Management of computers, laptops, mobile devices and applications for a productive and secure working environment.

End-user support (helpdesk)
Device management (MDM/UEM)
Software distribution and licence management
Remote desktop and virtual workplaces
Microsoft 365 / Google Workspace management
More information

Managed data & backup

Professional management of your data and backup environments. Optimal protection of business-critical data with advanced backup and recovery solutions.

Automated backup processes
Offsite and cloud backup storage
Disaster recovery planning
Database performance optimisation
Data retention and compliance
More information

Managed network & connectivity

Full management of your network environment and connectivity solutions. Optimisation of network performance and reliable connections for your organisation.

Router and switch configuration and management
Wi-Fi networks and access points
VPN and remote access solutions
Network security and monitoring
SD-WAN and advanced network technologies
More information

How do our managed services work?

A structured approach for worry-free IT management

1

Assessment

We start with a thorough analysis of your current IT environment, processes and business needs. We identify areas for improvement and take an inventory of systems and applications.

2

Advice & plan

Based on the assessment, we draw up a detailed plan with recommendations and a clear roadmap. We define KPIs, service levels (SLAs) and responsibilities.

3

Implementation

After approval, we implement the managed services according to the plan. We ensure a smooth transition with minimal disruption to your business activities.

4

Proactive management

We monitor and manage your IT environment proactively, 24/7. Problems are often resolved before they impact your business operations, and we provide regular updates and optimisations.

5

Reporting & improvement

Regular reports give insight into the performance and status of your IT environment. We hold periodic reviews to continuously improve services and adapt them to changing needs.

Our support levels

Flexible support packages for every organisation

Essential

Basic support for smaller organisations

  • Monitoring during office hours
  • Remote support 9:00-17:00
  • Response time within 4 hours
  • Monthly status reports
  • Basic patching and updates
  • Email and phone support
Request

Enterprise

Premium support for large organisations

  • 24/7 monitoring and support
  • Response time within 30 minutes
  • Daily status reports
  • Proactive maintenance and optimisation
  • Dedicated support team
  • Onsite support if needed
  • IT strategy advice
  • Quarterly business reviews
  • Highest priority for incidents
Request

Not finding what you are looking for? We also offer tailored SLAs for specific needs.

Request a tailored SLA

What our customers say

Experiences of organisations that use our managed services

"No question is too difficult for ZETA. So we are very satisfied with the service provided!"

Satisfied customer
Customer of ZETA

"Fast service, good quality, short lines of communication and clear agreements. They actively think along in the process around website, security and systems. This has allowed us to take a great step forward."

Satisfied customer
Customer of ZETA

"Martin is skilled and customer-focused. He helps you as quickly as possible and nothing is ever too much for him."

Satisfied customer
Customer of ZETA

"Knowledgeable and professional company. Clear communication and personal contact. We are very satisfied!"

Satisfied customer
Customer of ZETA

Frequently asked questions

Answers to your questions about our managed services

What exactly is included in managed services?

Our managed services cover the full management of your IT infrastructure, including servers, networks, workplaces, security and applications. We provide 24/7 monitoring, proactive maintenance, patch management, security, backup and recovery, and user support. The exact package is tailored to the specific needs of your organisation. We take all worries about your IT environment off your hands, so you can concentrate on your core activities.

How does the transition to managed services work?

The transition to our managed services follows a structured process. We start with an assessment of your current IT environment, followed by an advisory phase in which we draw up a plan. After approval comes an implementation phase in which we gradually take over management. This transition is phased to minimise disruption to your business processes. Our engineers work closely with your team to transfer all knowledge and ensure the transition runs smoothly. Throughout the entire process, you stay fully informed of the progress.

How is the pricing for managed services determined?

The costs of our managed services are based on various factors, including the number of users, devices and servers, the complexity of your IT environment, the desired service level (SLA) and the specific services you need. We offer transparent pricing models with fixed monthly costs, so you know exactly what to expect without surprises. After the initial assessment, we can draw up a detailed quote that is specifically tailored to your needs. In many cases, outsourcing IT management results in cost savings of 20-30% compared to handling everything entirely in-house.

Can we keep certain IT functions in-house and outsource others?

Yes, we offer flexible co-managed IT solutions in which we work together with your internal IT team. You can choose to keep certain tasks in-house while we manage other aspects. This is ideal for organisations that want to retain their existing IT staff but need additional expertise or capacity. Together we determine the optimal division of responsibilities based on the strengths of your internal team and where we can add the most value. This hybrid approach combines the best of both worlds: internal knowledge of your business and external expertise and economies of scale.

How do you safeguard the security of our data?

Security is central to all our managed services. We implement multiple layers of security, including advanced firewalls, endpoint protection, intrusion detection systems, data encryption and regular security audits. Our security operations center monitors your environment 24/7 for threats. We ensure regular security updates and patches to minimise vulnerabilities. In addition, we offer security awareness training for your employees. We work according to strict security protocols and are ISO 27001 certified, which means our security procedures meet the highest international standards.

Ready for worry-free IT management?

Get in touch for a no-obligation conversation about your IT needs

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